Amazon Web Services

In August 2025, Amazon Web Services provided the Trump administration with a $1 billion coupon for migrating the federal government's IT infrastructure onto AWS cloud services.

In 2025, AWS and e& launched the UAE Sovereign Launchpad, a cloud platform designed for government and regulated industries. The platform is endorsed by the UAE Cybersecurity Council and aligned with UAE's National Cloud Security Policy. AWS has invested $5 billion in UAE since 2022 and signed a $1 billion+ agreement with e& in October 2024 focusing on public sector services.

AWS serves as the primary cloud infrastructure for DHS and ICE, hosting the Palantir-designed Investigative Case Management system used for deportation targeting, biometric data for 230 million individuals, and at least 62% of CBP's systems. Palantir pays AWS approximately $600,000/month. Employee protests dating to 2018 have called for ending ICE contracts.

Investigation by +972 Magazine revealed in August 2024 that AWS provides Israel's Military Intelligence Directorate with cloud storage holding intelligence information on 'almost everyone' in Gaza. Israeli military sources confirmed using AWS for mass surveillance since late 2022. Col. Racheli Dembinsky publicly confirmed in July 2024 that the Israeli army uses AWS cloud services in Gaza operations. 1,700 Amazon employees petitioned CEO Andy Jassy to rescind contracts with Israeli military.

On December 7, 2021, a major AWS outage in the US-EAST-1 region caused widespread disruptions lasting approximately 5 hours. Affected services included Amazon's own Ring doorbells, Alexa voice assistant, and third-party services like Disney+, Robinhood, and McDonald's mobile ordering. The outage highlighted systemic risks of cloud infrastructure concentration, as thousands of businesses depend on a single AWS region.