Comcast

In late 2024 and early 2025 Comcast joined the wave of US tech and media companies including Walmart, Meta, McDonald's and Ford that scaled back internal DEI commitments. Comcast removed quantified supplier-diversity targets and softened public references to racial-equity programs in its 2024 ESG report, citing 'evolving legal landscape' following the Supreme Court's 2023 affirmative action decision and Trump administration EEO-1 enforcement priorities. NBCUniversal subsidiary similarly scaled back diversity-focused content commissioning.

On December 18, 2023 Comcast's Xfinity broadband unit disclosed a data breach affecting approximately 35.8 million customers, in which attackers exploited the CVE-2023-4966 'Citrix Bleed' vulnerability between October 16-19, 2023. Exposed data included usernames, hashed passwords, partial Social Security numbers, dates of birth, contact information and secret questions/answers. Xfinity disclosed only after a 2-month delay, exposing affected customers to credential-stuffing risk during the gap.

In September 2023 the California Public Utilities Commission and the FCC reached separate settlements with Comcast totaling more than $57 million over allegations Comcast violated California consumer-protection rules around mandatory refunds, billing accuracy and disclosure of fees during 2017-2021. The settlements followed a years-long pattern of state attorneys general filing similar enforcement actions against the cable provider.

Comcast's Internet Essentials program, launched in 2011 as an FCC merger condition for the NBCUniversal acquisition, reported in 2021 it had connected 10 million low-income Americans to broadband at $9.95/month. In 2022 Comcast expanded eligibility to all customers receiving any federal assistance program. While critics note the program is required by FCC conditions and Comcast benefits from associated tax structures, it remains one of the largest US low-income broadband programs.

Throughout 2017-2018 Comcast was the largest single corporate spender lobbying against the Obama-era Title II net neutrality framework, ultimately helping secure the December 2017 FCC vote (3-2) under chair Ajit Pai to repeal the rules. Comcast spent more than $15M on federal lobbying annually during this period and ran a multi-million-dollar advocacy campaign through industry trade group NCTA. Comcast also led litigation that overturned the FCC's 2010 net neutrality framework in Comcast v. FCC (2010), establishing the legal foundation for the later Title II classification fight.