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company

Rappi

Colombian delivery unicorn backed by SoftBank, valued at $5.25 billion. Colombia's first unicorn. Operates in nine Latin American countries. Has faced labor ministry investigations and worker protests over gig worker conditions.

Track Record

incidental

In 2022, the Colombian Labor Ministry launched a probe investigating Rappi for its approach to health and safety of workers, and over whether the company violated local laws by refusing to negotiate with the union UNIDAPP. The investigation followed election of Colombia's first leftist president. Workers earn as little as $7 for 17-hour days, with 68.7% working 7 days/week averaging 10 hours/day according to Friedrich Ebert Foundation.

incidental

Rappi faced multiple worker strikes: August 2020 saw ~1,000 workers strike in Bogota over blocked accounts, low pay, and impossible point targets; December 2019 saw workers burn their orange merchandise outside headquarters demanding better conditions and occupational health coverage; July 2024 saw 100 workers protest at headquarters. Colombian Senator Robledo said conditions 'offend human dignity.'