Coinbase—Insider data breach exposed 69,461 customers' sensitive data, costing $355+ million
A data breach occurred December 26, 2024 but wasn't detected until May 11, 2025. Overseas support personnel were bribed to access internal systems and steal customer information including names, Social Security numbers, bank details, and transaction histories. The breach affected 69,461 customers. Coinbase recorded $355 million in costs across Q2-Q3 2025. TaskUs, which provided customer service personnel since 2017, laid off 226 staff in India connected to the breach.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Data Security | -against | primary | -1.00 |
| User Privacy | -against | secondary | -0.50 |
| Overall incident score = | -0.443 | ||
Score = avg(topic contributions) × significance (critical ×2) × confidence (0.59)× agency (negligent ×0.5)
Evidence (1 signal)
Insider data breach exposed 69,461 customers' sensitive data, costing $355+ million
A data breach occurred December 26, 2024 but wasn't detected until May 11, 2025. Overseas support personnel were bribed to access internal systems and steal customer information including names, Social Security numbers, bank details, and transaction histories. The breach affected 69,461 customers. Coinbase recorded $355 million in costs across Q2-Q3 2025. TaskUs, which provided customer service personnel since 2017, laid off 226 staff in India connected to the breach.