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CoupangCoupang refused Korea Fair Trade Commission probe into shifting price-matching coupon costs onto suppliers, prompting expanded 10-year data raid

South Korea's Fair Trade Commission (KFTC) made four attempts between August 19-24, 2026 to investigate allegations that Coupang's automatic price-matching coupon (PMC) system shifted discount costs onto suppliers by deducting them from supplier settlement payments while leaving listed prices unchanged, a possible violation of the Large Retail Business Act. Coupang refused to cooperate, citing lack of prior notice -- the first time a Large Retail Business Act investigation was derailed by company resistance since the law's enactment. On September 1-2, 2026 the KFTC sent roughly 30 investigators to raid Coupang's Seoul headquarters, this time seeking about 10 years of data (2016-2026), an unusually broad scope compared to the typical 3-5 year window. Coupang maintains it bears the marketing costs itself and has filed suit to overturn a prior related KFTC decision; a court has temporarily suspended that decision's effect through September 23, 2026.

Scoring Impact

TopicDirectionRelevanceContribution
Antitrust & Competition-againstprimary-1.00
Supply Chain Ethics-againstsecondary-0.50
Overall incident score =-0.307

Score = avg(topic contributions) × significance (medium ×1) × confidence (0.55)× agency (reactive ×0.75)

Evidence (1 signal)

Confirms Legal Action Sep 2, 2026 reported

Businesskorea: KFTC raids Coupang HQ demanding 10 years of data after company refused earlier probe

The Korea Fair Trade Commission sent about 30 investigators to raid Coupang's Seoul headquarters on September 1-2, 2026, seeking roughly 10 years of records related to allegations that Coupang's price-matching coupon system shifted discount costs onto suppliers. The raid followed Coupang's refusal to cooperate with four earlier KFTC investigation attempts between August 19-24, 2026, the first time a Large Retail Business Act probe was derailed by company resistance since the law's enactment.

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