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CloudflareCloudflare terminated 8chan after El Paso mass shooting manifesto posted on site

In August 2019, Cloudflare dropped 8chan (later rebranded 8kun) as a customer after the El Paso Walmart shooting, where the gunman posted a white supremacist manifesto on the site. CEO Matthew Prince cited 8chan's repeated role as a platform for mass shooting manifestos. This was only the second time Cloudflare had terminated a customer for content.

Scoring Impact

TopicDirectionRelevanceContribution
Content Moderation+towardprimary+1.00
Infrastructure Accountability+towardsecondary+0.50
Overall incident score =+0.559

Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.66)× agency (reactive ×0.75)

Evidence (2 signals)

Confirms Policy Change Aug 5, 2019 verified

Cloudflare CEO blog post on terminating 8chan services

CEO Matthew Prince published a blog post explaining Cloudflare's decision to terminate 8chan, citing the site's role as a platform for mass shooting manifestos and its unwillingness to moderate content.

Confirms Policy Change Aug 5, 2019 documented

The Verge report on Cloudflare terminating 8chan after El Paso shooting

The Verge reported on Cloudflare's decision to terminate services for 8chan following the El Paso mass shooting, noting CEO Matthew Prince's statement that 8chan had 'proven themselves to be lawless' and the site's role hosting manifestos from three mass shooters in 2019.

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