Laid off 50-200 workers using 'dehumanizing' Bradford Factor that penalized sick employees
Oct 17, 2023In October 2023, Frontier announced layoffs affecting 50-200 of ~800 employees. A GLHF investigation revealed the layoff process was 'three months of hell': the Bradford Factor subtracted up to -200 points from performance scores for absences including hospital stays for pneumonia or PTSD treatment. Employees had to provide therapist letters to justify sick days. A senior community manager called it 'humiliating, dehumanizing, and cruel.' Those who criticized management or used sad face/clown emojis in Slack were labeled 'hostile' and allegedly targeted. Only minimum legal severance was provided.