Limbic

In December 2025, NHS Confederation and Limbic launched a partnership to explore responsible AI adoption in mental health services. Limbic's AI is used by 500,000+ patients across 45% of NHS England regions. The company achieved Class IIa medical device certification - the only mental health AI chatbot to do so in the UK.

NHS services using Limbic's AI recorded significant improvements in accessibility for underrepresented groups. Non-binary patient referrals increased 179% and ethnic minority referrals increased 29%. The AI can classify mental health disorders with 93% accuracy and saved 430 weeks of patient waiting time within one month across four IAPTs.