Skip to main content

LimbicLimbic AI services increased referrals for underrepresented groups: 179% for non-binary patients, 29% for ethnic minorities

NHS services using Limbic's AI recorded significant improvements in accessibility for underrepresented groups. Non-binary patient referrals increased 179% and ethnic minority referrals increased 29%. The AI can classify mental health disorders with 93% accuracy and saved 430 weeks of patient waiting time within one month across four IAPTs.

Scoring Impact

TopicDirectionRelevanceContribution
Accessibility+towardprimary+1.00
LGBTQ+ Rights+towardsecondary+0.50
Racial Justice+towardsecondary+0.50
Overall incident score =+0.644

Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.64)

Evidence (2 signals)

Confirms product_decision Dec 1, 2025 documented

Limbic AI services recorded 179% increase in non-binary referrals and 29% for ethnic minorities

NHS services using Limbic recorded 15% referral increase overall, with non-binary referrals up 179% and ethnic-minority referrals up 29%. The AI can classify mental health disorders with 93% accuracy.

Confirms Endorsement Feb 5, 2024 documented

MIT Technology Review reported Limbic chatbot improved access for minority groups

MIT Technology Review analysis found referrals among minority groups grew significantly with Limbic chatbot available: 179% increase among non-binary patients, 39% for Asian patients, 40% for Black patients. Overall referrals rose 15% at services using the chatbot versus 6% at control services.

Related: Same Topics