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Academic research found algorithmic management creates stressful warehouse conditions with health and safety implications
Nov 1, 2023A November 2023 academic study published by Bristol University Press found MercadoLibre's combination of algorithmic management with discretionary human management 'limited workers' autonomy, increased control to virtually any time spent by workers, and imposed stressful working conditions with negative implications for health and safety.' The study noted the company's hiring strategy relies 'extensively on labour broking.'