Monzo

The FCA fined Monzo £21,091,300 for inadequate anti-financial crime systems from 2018-2020, and for violating a requirement preventing it from opening accounts for high-risk customers from 2020-2022. Monzo onboarded customers using implausible information such as Buckingham Palace and 10 Downing Street as addresses, and opened over 34,000 accounts for high-risk customers in defiance of FCA orders.

Monzo achieved 50% women representation on its board (66.6% women) and executive committee (33.3% women). The median gender pay gap narrowed from 14.3% in 2020 to 6.3% in 2024. Monzo became the first UK bank to introduce dedicated paid leave for pregnancy loss and fertility treatments. Won Company of the Year at the 2025 British Diversity Awards.