Ping An Good Doctor (Ping An Health)—Chinese regulators named Ping An Health app among 65 apps for sharing user data with third parties without consent
China's cyberspace and telecom regulators (National Computer Virus Emergency Response Center / Ministry of Industry and Information Technology, via Guangdong provincial notices) publicly named the Ping An Health app (v9.8.0, operated by Ping An Health Internet Co., a subsidiary of Ping An Good Doctor/Ping An Healthcare and Technology, HKEX:1833) in a May 16, 2025 batch of 65 apps found to violate personal-information rules. The finding: the app provided user personal information to other data processors without disclosing the recipient's identity, contact details, processing purpose/method, or data types, and without obtaining separate consent, in violation of China's Network Security Law and Personal Information Protection Law.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| User Privacy | -against | primary | -1.00 |
| Overall incident score = | -0.331 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.66)× agency (negligent ×0.5)
Evidence (2 signals)
Guangdong Cyberspace Administration official notice naming apps violating personal-information rules
Official regulatory notice from the Guangdong provincial cyberspace administration listing apps and SDKs found to violate personal information collection and use rules, part of the national batch that included the Ping An Health app.
China Economic Net: 65 apps reported for illegal collection of personal information, including Ping An Good Doctor app
State media outlet China Economic Net reported that Chinese authorities named 65 apps found to violate personal information collection and use regulations, including the Ping An Health app owned by Ping An Good Doctor, for sharing user data with third parties without proper disclosure or consent.