Ola Electric—India's CCPA issued show cause notice after over 80,000 consumer complaints about EV quality
India's Central Consumer Protection Authority (CCPA) issued a show cause notice to Ola Electric in October 2024 following over 80,000 consumer complaints on the National Consumer Helpline. Issues included battery fires, range and charging problems, software glitches, and poor service center experience. The CCPA investigation found potential violations of consumer rights and unfair trade practices.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Consumer Protection | -against | primary | -1.00 |
| Overall incident score = | -0.443 | ||
Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.59)× agency (negligent ×0.5)
Evidence (1 signal)
India's CCPA issued show cause notice after over 80,000 consumer complaints about EV quality
India's Central Consumer Protection Authority (CCPA) issued a show cause notice to Ola Electric in October 2024 following over 80,000 consumer complaints on the National Consumer Helpline. Issues included battery fires, range and charging problems, software glitches, and poor service center experience. The CCPA investigation found potential violations of consumer rights and unfair trade practices.