Zepto—Accused of charging iPhone users up to 5x more than Android users for identical products
Zepto faced controversy for allegedly charging iPhone users significantly higher prices than Android users for identical products, with reports showing Capsicum costing ₹21 on Android vs ₹107 on iPhone (5x difference). This practice, called dynamic pricing based on perceived purchasing power, assumes iPhone users have higher disposable incomes. A Reddit post from an alleged former employee claimed the app charges more for customers with phones worth more than ₹30,000.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Consumer Protection | -against | primary | -1.00 |
| Overall incident score = | -0.818 | ||
Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.55)
Evidence (1 signal)
Accused of charging iPhone users up to 5x more than Android users for identical products
Zepto faced controversy for allegedly charging iPhone users significantly higher prices than Android users for identical products, with reports showing Capsicum costing ₹21 on Android vs ₹107 on iPhone (5x difference). This practice, called dynamic pricing based on perceived purchasing power, assumes iPhone users have higher disposable incomes. A Reddit post from an alleged former employee claimed the app charges more for customers with phones worth more than ₹30,000.