Spotify—Spotify invested in accessibility features including podcast transcripts, screen reader support, and text resizing
Spotify has made ongoing accessibility investments including auto-generated podcast transcripts (launched 2021, expanded since), improved screen reader and VoiceOver support, text resizing options, and enhanced button readability on mobile. The company maintains an internal Accessibility Guild with the mission to create inclusive experiences for all users, and published a public Accessibility Center.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Human-Centered AI | +toward | secondary | +0.50 |
| Overall incident score = | +0.295 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.59)
Evidence (1 signal)
Spotify launched podcast transcripts, text resizing, and improved screen reader support
In May 2021, Spotify introduced three accessibility updates to iOS and Android apps: buttons with increased readability features, text resizing options, and beta podcast transcripts. The company maintains an internal Accessibility Guild and a public Accessibility Center documenting its commitments.