Uber—Uber rolled out nationwide rider verification system with 'Verified' badge for drivers
Uber launched nationwide rider verification system on September 18, 2024, allowing drivers to see 'Verified' badge for riders who underwent additional verification steps. System reviews rider account details such as names and phone numbers and cross-references them with trusted third-party databases. Majority of riders are verified automatically without additional action. Riders can also upload government-issued identification along with selfie for verification. Feature aims to improve driver safety and confidence in accepting trip requests. Announced at 'Only on Uber' event in Washington, DC.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Digital Safety for Vulnerable Users | +toward | primary | +1.00 |
| User Privacy | +toward | secondary | +0.50 |
| Overall incident score = | +0.443 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.59)
Evidence (1 signal)
Uber launched nationwide rider verification with Verified badge for drivers
Beginning September 18, 2024, drivers across country see when rider has undergone additional verification steps with new Verified rider badge, visible on trip request. Uber reviews rider account details such as names and phone numbers and cross-references them with trusted third-party databases. Majority of riders verified without additional action. Riders can also upload government-issued identification along with selfie. Announced at Only on Uber event in Washington DC.