DoorDash—DoorDash blocked third-party app that revealed tip information to delivery workers
In 2021, DoorDash deliberately blocked the third-party app Para, which provided Dashers with tip information before accepting deliveries. DoorDash had intentionally designed its app to hide tip information from workers, and when Para attempted to provide this transparency, DoorDash cut off its access. The Electronic Frontier Foundation highlighted this as a worker rights issue, noting that the suppression of tip information left workers unable to make informed decisions about which deliveries to accept, contributing to wage uncertainty.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Corporate Transparency | -against | secondary | -0.50 |
| Gig Worker Rights | -against | primary | -1.00 |
| Overall incident score = | -0.429 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.57)
Evidence (1 signal)
EFF reported DoorDash deliberately blocked third-party app providing tip transparency to workers
The Electronic Frontier Foundation documented how DoorDash intentionally designed its app to hide tip information from delivery workers and then blocked the third-party app Para that attempted to provide this transparency. EFF characterized this as a worker rights issue, noting workers were unable to make informed decisions about which deliveries to accept.