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SalesforceSalesforce maintained CBP contract despite employee protests and advocacy group opposition over family separations

Salesforce maintained its contract with U.S. Customs and Border Protection despite protests at Dreamforce 2018, employee petitions, and opposition from advocacy organizations including RAICES (which rejected a $250,000 Salesforce donation). CEO Benioff defended the contract, saying the technology was not used for family separations. Critics argued Salesforce was providing the technology infrastructure that enabled CBP's border enforcement operations.

Scoring Impact

TopicDirectionRelevanceContribution
Authoritarian Compliance+towardsecondary-0.50
Immigration Openness-againstprimary-1.00
Overall incident score =-0.643

Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.57)

Evidence (1 signal)

Confirms Partnership Sep 25, 2018 documented

Protesters called on Salesforce to end CBP contract at Dreamforce conference

At Dreamforce 2018, protesters demanded Salesforce end its contract with U.S. Customs and Border Protection. CEO Benioff said the technology was not used for family separations. RAICES rejected a $250,000 donation from Salesforce over the contract.

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