Effective July 1, 2026, Gojek (owned by GoTo) reduced commissions charged to Indonesian motorcycle-taxi ('ojol') drivers from 20% to 8%, matching Grab's move, following sustained pressure from President Prabowo Subianto and a new presidential regulation (No. 27/2026) on online transport worker protections. Within days, thousands of drivers and students protested at Monas and the House of Representatives, saying GoTo had simultaneously lowered base per-trip tariffs, leaving net take-home pay largely unchanged despite the lower commission rate. Drivers, through the Indonesian Transport Workers Union (SPAI), separately demanded the government reclassify them as employees rather than the 'micro-entrepreneurs' status the Ministry of MSMEs proposed. The underlying presidential regulation had not been published in the official state gazette as of mid-July 2026, creating legal uncertainty about enforcement.
company
GoTo
Indonesian tech conglomerate formed by merger of Gojek (ride-hailing) and Tokopedia (e-commerce) in 2021. Public company on IDX. Has faced mass layoffs and accusations of suppressing worker organizing.
Track Record
compelled
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Laid off 1,900 employees and accused of using 'communities' to surveil workers and suppress unions
Nov 1, 2022GoTo laid off 1,300 employees (12% of workforce) in November 2022 and 600 more in March 2023. CEO Andre Soelistyo apologized for not providing advance notice. Research by Sedane Labour Resource Centre found Gojek uses 'community' frameworks to surveil gig workers and identify protesters, reducing likelihood of workers joining unions. Indonesian labor law does not allow gig workers to unionize.