Zoom Video Communications—Disbanded internal DEI team and shifted to external consultants
In January 2024, Zoom disbanded its internal DEI team as part of layoffs affecting 2% of workforce (150 employees). COO Aparna Bawa announced the company 'recognized that we need to change the way we approach both DEI and learning and development.' The company shifted to external DEI consultants rather than maintaining internal staff. Zoom had launched its DEI program in 2020 after George Floyd's murder.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| DEI Programs | -against | primary | -1.00 |
| Overall incident score = | -0.443 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.59)× agency (reactive ×0.75)
Evidence (1 signal)
Disbanded internal DEI team and shifted to external consultants
In January 2024, Zoom disbanded its internal DEI team as part of layoffs affecting 2% of workforce (150 employees). COO Aparna Bawa announced the company 'recognized that we need to change the way we approach both DEI and learning and development.' The company shifted to external DEI consultants rather than maintaining internal staff. Zoom had launched its DEI program in 2020 after George Floyd's murder.