Kakao—Kakao attempted to collect KakaoTalk users' data for targeted advertising without adequate consent, reversed after backlash
On February 4, 2026, Kakao notified KakaoTalk's 47M+ users it would begin collecting and analyzing usage records and patterns for targeted advertising. After public backlash over privacy invasion, Kakao revised its terms on February 11, deleting some controversial provisions. This followed a September 2025 redesign debacle that was rolled back in 5 days after user revolt, and criticism of a location-sharing feature that allegedly enabled stalking.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Consumer Protection | -against | secondary | -0.50 |
| User Privacy | -against | primary | -1.00 |
| Overall incident score = | -0.375 | ||
Score = avg(topic contributions) × significance (medium ×1) × confidence (0.50)