Acknowledged being 'late' to racial discrimination on Airbnb, apologized and implemented anti-discrimination policy
Sep 8, 2016In July 2016, Brian Chesky acknowledged that Airbnb was 'late to this issue' of racial discrimination on the platform, stating 'we took our eye off the ball.' In September 2016, he formally apologized ('I am sorry. I take responsibility for any pain or frustration this has caused') and announced a comprehensive anti-discrimination policy including photo reduction, instant book expansion, and community commitment.