Atlassian made AI-training metadata contribution mandatory for non-Enterprise tiers, retaining de-identified data up to 7 years
Aug 17, 2026Effective August 17, 2026, Atlassian's updated data contribution policy made metadata contribution (statistical characteristics, content patterns, search query keywords, Rovo Chat conversations) mandatory and non-optional for Free, Standard, and Premium tier customers; only Enterprise-tier customers retain the ability to opt out, and that ability is lost if an org downgrades from Enterprise. Atlassian's own support documentation states de-identified and aggregated data may be retained for up to seven years, and its sub-processor list names OpenAI as an authorized processor despite Atlassian's stated zero-data-retention agreements with third-party LLM partners.