Laid off 350 customer service workers to replace with AI, announced via pre-recorded video
Jul 30, 2025Atlassian laid off 150 workers in July 2025, then 200 more in Europe, replacing them with AI. CEO Mike Cannon-Brookes announced cuts via pre-recorded video, drawing backlash as 'brutal' and 'insensitive.' Critics noted juxtaposition with F1 sponsorship and executive private jet use.