Match Group—Investigation revealed Match Group tracked hundreds of assault reports weekly but banned users could rejoin without changing name or photos
An 18-month investigation by The Markup, The Guardian, and The 19th revealed Match Group's internal 'Sentinel' database tracked hundreds of assault reports weekly since 2019, yet banned users could rejoin without changing their name, birthday, or photos. A promised 2020 transparency report was never released, and Congressional requests from 11 members were ignored since 2020. The company dismantled its central Trust & Safety team in 2024, outsourcing to overseas contractors.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Consumer Protection | -against | primary | -1.00 |
| Corporate Transparency | -against | primary | -1.00 |
| Overall incident score = | -0.590 | ||
Score = avg(topic contributions) × significance (critical ×2) × confidence (0.59)× agency (negligent ×0.5)
Evidence (1 signal)
Investigation reveals Match Group safety failures and assault tracking
18-month investigation by The Markup, The Guardian, and The 19th revealed internal Sentinel database and inadequate safety measures.