Western Digital—Western Digital suffered major data breach with hackers accessing internal systems and stealing customer data
In March 2023, Western Digital disclosed a network security breach where unauthorized parties accessed internal systems and obtained data. The My Cloud service was taken offline for nearly two weeks. Hackers claimed to have stolen approximately 10TB of data. Customer names, billing/shipping addresses, email addresses, and phone numbers were exposed. The ALPHV/BlackCat ransomware group claimed responsibility.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Consumer Protection | -against | secondary | -0.50 |
| User Privacy | -against | primary | -1.00 |
| Overall incident score = | -0.332 | ||
Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.59)× agency (negligent ×0.5)
Evidence (1 signal)
Western Digital disclosed network security breach affecting customer data and My Cloud services
Western Digital confirmed unauthorized access to its systems, taking My Cloud offline for nearly two weeks. The ALPHV/BlackCat ransomware group claimed responsibility and alleged theft of approximately 10TB of data including customer personal information.