Amazon—Amazon used AI risk-scoring tool to track unionization risk at Canadian warehouses, internal documents show
Internal documents obtained during British Columbia Labour Relations Board hearings revealed Amazon used an AI-powered 'Atlas' risk-scoring tool to track unionization risk at Canadian warehouses, including its Delta, BC facility (YVR2, scored a labour-risk level of 169 with 52 'high severity events') and a Vancouver-area site (YVR3, 47 'high severity events'). Follow-up reporting confirmed the system, now operating under a different name, tracks union activity at Amazon facilities globally, including in the UK. The Delta warehouse had been certified as unionized by the BC Labour Board in July 2025, and the board separately ruled Amazon violated multiple provincial labour laws during the ensuing contract dispute. Amazon disputed characterizing the tool as individual worker surveillance, saying it relies on aggregated site-level data to identify where support is needed.
Scoring Impact
| Topic | Direction | Relevance | Contribution |
|---|---|---|---|
| Tech Worker Organizing | -against | primary | -1.00 |
| Worker Rights | -against | secondary | -0.50 |
| Overall incident score = | -0.725 | ||
Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.64)
Evidence (2 signals)
Globe and Mail: Amazon used AI tool to track unionization risk in Canadian warehouses
Internal documents obtained during BC Labour Relations Board hearings showed Amazon's Atlas tool assigned labour-risk scores to Canadian warehouses, including the unionized Delta facility, tracking 'high severity events' linked to organizing activity.
Computer Weekly confirms Amazon's union-risk tracking tool operates globally, renamed from 'Atlas'
Follow-up reporting confirmed Amazon's AI-powered union-activity risk-tracking system operates across global warehouse operations and is 'no longer called Atlas,' corroborating the Canadian findings and extending the pattern to UK sites.