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HireVue—HireVue's facial analysis system shown to discriminate against non-white and disabled candidates

Research and complaints showed HireVue's AI facial analysis system systematically disadvantaged deaf candidates, non-native English speakers, and people with darker skin tones in hiring assessments between 2014-2020.

Scoring Impact

TopicDirectionRelevanceContribution
Algorithmic Fairness-againstprimary-1.00
DEI Programs-againstsecondary-0.50
Overall incident score =-0.322

Score = avg(topic contributions) × significance (high ×1.5) × confidence (0.57)× agency (negligent ×0.5)

Evidence (1 signal)

Confirms Criticism Oct 22, 2019 documented

Washington Post investigation revealed HireVue AI hiring bias against minorities and disabled candidates

The Washington Post reported on how AI face-scanning algorithms like HireVue's were increasingly deciding hiring outcomes, raising concerns about discrimination against non-white and disabled candidates.

Washington Post(opens in new tab)

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