Child Safety

Cheryl Zimmerman filed a wrongful death lawsuit against OpenAI in June 2026 after her 14-year-old daughter Juliana Peralta died by suicide. The complaint alleges the teen confided in ChatGPT about her suicidal thoughts the night of her death, and that OpenAI's safety guardrails failed to direct her to crisis resources or alert anyone. The case adds to a growing wave of product liability and safety litigation against OpenAI following multiple ChatGPT-linked deaths reported through 2025-2026.

On March 24, 2026, a New Mexico jury found Meta violated state consumer protection laws by misleading the public about platform safety for minors. The jury awarded $375M in damages after finding Meta failed to prevent child sexual exploitation on Instagram and Facebook. Meta's stock rose 5% after the verdict, suggesting shareholders viewed the penalty as manageable for the ~$1.5T company. A Phase 2 bench trial scheduled for May 2026 will determine whether Meta must implement specific reforms including effective age verification and predator removal systems.

A Delaware judge ruled in early March 2026 that Hartford, Chubb, and more than 20 other insurers do not have a duty to defend Meta in thousands of lawsuits alleging its platforms harm children. The court found that harm from deliberate design choices (addictive features, algorithmic amplification) does not qualify as 'accidents' under insurance policies. This ruling represents a significant financial blow to Meta, which faces thousands of pending addiction and child safety lawsuits.

On February 20, 2026, the National Parent Teacher Association ended its partnership with Meta amid ongoing child-safety trials. The decision came two days after Zuckerberg testified in a landmark social media addiction trial where he was grilled about internal documents showing millions of underage users.

On February 19, 2026, West Virginia AG JB McCuskey filed a consumer protection lawsuit alleging Apple allowed child sexual abuse materials (CSAM) to be stored and distributed on iCloud services. The lawsuit claims Apple 'prioritized user privacy over child safety for years' - Apple filed only 267 CSAM reports to the National Center for Missing and Exploited Children in 2023, compared to Google's 1.47 million reports. The state seeks statutory and punitive damages plus injunctive relief requiring Apple to implement effective CSAM detection.

On February 18, 2026, Mark Zuckerberg testified in Los Angeles in a landmark trial over social media's effects on children - his first testimony on child safety in front of a jury. He was grilled about internal documents showing 4M+ users under 13 in 2015 and goals to increase user engagement to 40-46 minutes daily. Zuckerberg said he reached out to Tim Cook to discuss 'wellbeing of teens and kids.' The trial could set precedent for 1,500+ similar lawsuits.

In January 2026, Snap Inc. settled a bellwether case just days before trial, in which a 19-year-old woman and her mother alleged she developed mental health problems after becoming addicted to Snapchat. The suit accused Snapchat of engineering features like infinite scroll, Snapstreaks, and recommendation algorithms that made the app nearly impossible for kids to stop using, leading to depression, eating disorders, and self-harm. The settlement terms were confidential. The broader MDL included over 2,243 plaintiffs as of January 2026.

Google settled allegations that apps in its 'Designed for Families' programme, meant to help parents find safe apps for children, were actually tracking children's data. The programme was supposed to certify apps as safe for kids, but the tracked apps violated children's privacy protections.

In December 2025, six survivors filed a lawsuit against Match Group after Stephen Matthews (later sentenced to 158 years) remained active on Hinge and Tinder despite being reported for sexual assault in September 2020. One survivor was told Matthews was 'permanently banned' but he was later promoted as a 'Standout' match to other users.

In December 2025, families of Levi Maciejewski (13, Pennsylvania, died 2024) and Murray Downey (16, Scotland, died 2023) sued Meta alleging Instagram's design enabled sextortion schemes targeting teens. The lawsuit cited an internal 2022 audit that allegedly found Instagram's 'Accounts You May Follow' feature recommended 1.4 million potentially inappropriate adults to teenage users in a single day. Instagram's default public privacy settings for teens were not changed to private until 2024, despite Meta claiming the change was made in 2021.

Following multiple teen suicide lawsuits, Character.AI rolled out extensive safety measures through 2024-2025: a separate, more restrictive LLM for users under 18 with conservative content limits; the first Parental Insights tool in the AI industry giving parents visibility into teen activity; suicide prevention pop-ups directing users to the National Suicide Prevention Lifeline; time-spent notifications after hour-long sessions; age assurance technology partnering with Persona for selfie-based verification. In October 2025, the company announced it would ban open-ended chat for under-18 users entirely and established the AI Safety Lab, an independent nonprofit focused on safety alignment research.

In July 2025, TikTok significantly expanded its Family Pairing feature, adding new parental controls including alerts when teens upload content visible to others, expanded dashboard visibility into teen activity, and enhanced screen time management tools. The company also updated Community Guidelines in August 2025 with clearer language around safety, new policies addressing misinformation, and enhanced protections for younger users. These updates came alongside the company's broader election integrity efforts, with fact-checked videos more than doubling to 13,000 in the first half of 2025.

Attorney General filed lawsuit alleging Discord's flawed age verification allows children under 13 to bypass requirements, and that even with safety filters enabled, children were exposed to CSAM and predators.

Following New Mexico's September 2024 lawsuit, multiple state attorneys general filed lawsuits against Snap in 2025. Florida AG sued in April 2025 alleging failure to protect children from predators and drug dealers. Utah AG sued in June 2025 alleging the app enabled sexual exploitation and digital addiction, with My AI chatbot advising minors on concealing drugs and alcohol. Kansas AG sued in September 2025 alleging Snap misrepresented app safety with '12+' ratings while exposing users to mature content. NYC sued in October 2025 alleging gross negligence.

Thousands of child sexual abuse material victims filed lawsuit against Apple for dropping its announced CSAM detection plans. Plaintiffs argue Apple's reversal forces victims to repeatedly relive trauma as their images continue circulating on Apple platforms.

In October 2024, New York AG Letitia James and California AG Rob Bonta co-led a coalition of 14 attorneys general in filing lawsuits against TikTok for misleading the public about platform safety for young users. Internal documents revealed TikTok's own 60-minute time limit tool only reduced usage by 1.5 minutes (from 108.5 to 107 minutes/day) and the company measured its success by media coverage rather than actual harm reduction. The lawsuits alleged TikTok violated state consumer protection laws and that dangerous 'challenges' on the platform led to injuries, hospitalizations, and deaths.

Meta unveiled Instagram Teen Accounts which defaults users aged 13-18 to private accounts, limits sensitive content, turns off notifications at night, and prevents messaging from unconnected adults. Represents significant policy shift amid ongoing litigation.

Attorney General filed lawsuit after investigation revealed Snapchat received 10,000 sextortion reports monthly by late 2022 but failed to act. Internal surveys showed 70% of victims didn't report knowing Snap wouldn't take action.

Department of Justice filed lawsuit alleging TikTok collected personal data from millions of children under 13 without parental consent, built backdoors allowing children to bypass age verification, and failed to honor deletion requests.

In April 2024 Discord rolled out updated default safety settings for accounts identified as belonging to users aged 13-17, including default-on Sensitive Content filters for DMs, restrictions on receiving messages from unknown adults, and reduced visibility in friend recommendations. The changes followed years of criticism by NCMEC, Thorn and child-safety researchers documenting Discord's role in grooming cases and the Stanford Internet Observatory's 2023 finding that Discord underreported CSAM relative to platform scale. The updates remained criticised as reactive rather than preventive but represented a material default-state improvement.